Covid-19 Updates

Covid-19 Updates

Information on travel restriction, cruise schedules and booking policy

Updated 12 August 2020

A. Destination Travel Information

Though Southeast Asian countries are faring very well in maintaining the spread of the Coronavirus, governments are still taking a very careful approach in regards to opening borders for international travellers. For most cruise destinations which we operate in, international arrivals are not allowed (except for special cases) and tourist visas are not being issued.

  • Vietnam: The issuance of visas and visa-free entries has been suspended. Until further notice, international flights are not in operation. Domestic flights have resumed since late April (though as of 28 July 2020, flights to and from Danang are suspended).
  • Cambodia: Visa-free entries have been suspended temporarily, though all other visas (including tourist, e-visa, visa-on-arrival) are being issued. International flights to and from Cambodia are available, but on a limited basis. All arriving foreign nationals must provide a Health Certificate within 72 priors to flight departure and enter a 14-day quarantine upon arrival. They must also provide proof of Health Insurance (with minimum of $50,000 USD coverage) and pay a deposit of $3,000 USD. Fees for Covid-19 testing and 14-day quarantine at a government certified location will be deducted from this amount.
  • Myanmar: The country has closed borders and suspended issuance of all visas until 31 August 2020. International flights are also suspended through October. Domestic flights resumed service on 01 June 2020.
  • Laos: International borders are closed and all types of visas are not being granted for all nationalities. International flights are suspended until further notice. Domestic flights resumed service on 18 May 2020.

Please note that travel restrictions are constantly changing. We strongly recommend validating official travel requirements with your consulate before making travel arrangements.

B. New & Revised Cruise Schedule

Due to the restrictions and uncertainties of international travelling, Heritage Line has paused operations in all of our cruise destinations.

DestinationCruise Schedule
Upper Mekong [Laos]The original planned launch of our new cruise destination Upper Mekong in early October 2020 will not be possible. The first-ever boutique, luxury ship in Laos, Anouvong now has its 3-night inaugural journey currently scheduled for 01 August 2021 from Luang Prabang to Huay Xai.
Ayeyarwady & Chindwin [Myanmar]The destination of Myanmar is also taking a hard hit from Covid-19, leaving Heritage Line no choice but to pause cruising for a year from now until mid-August 2021. The first cruise will be our wonderful expedition up the Chindwin River, departing in Mandalay on 19 August 2021 for an unforgettable 11-Night sailing adventure that ends at the UNESCO Heritage Site of Bagan.
Halong Bay & Lan Ha Bay [Vietnam]

Lower Mekong [Vietnam & Cambodia]
For the most part, both Vietnam and Cambodia have either closed their borders or placed heavy restrictions on international travel. Heritage Line, therefore, has decided to close all departures in 2020 on the Lower Mekong River as well all cruises in Halong Bay and Lan Ha Bay. A big question remains as to when borders will re-open for international visitors and what the travel conditions will look like. These answers will determine the likelihood of offering cruises to our guests in early 2021. We will keep everyone updated as the situation develops.

C. Special Covid-19 Booking & Cancellation Policy

Heritage Line is offering a special booking policy in order to book a new cruise or keep an existing booking with peace of mind. Existing bookings will not lose any paid monies/due charges, if any (all monies will be credited if guests want to cancel and postpone). For new bookings, we have reduced deposit payments substantially, and any paid monies will also be credited towards a future cruise if travel restrictions still remain at the time of travel. Kindly note that this special policy is valid only until further notice.

For more information, view our detailed Special Covid-19 Booking Policy.

D. Our Covid-19 Promotion – Book Now and Save 20%!

Book your Southeast Asian river cruise by 31 October 2020 and save 20% on most of our available itineraries! Note that these bookings are also protected by Heritage Line’s Covid-19 booking policy – our risk-free guarantee.

For full Covid-19 Promotion details, click here.