Covid-19 Updates

Covid-19 Updates

Find our latest Covid-related destination and cruise information here.

Updated 27 October 2021



A. Destination Travel Information

Throughout Southeast Asia, countries are are still taking a very careful approach in regards to opening borders for international travelers. Please see the following travel information for the cruise destinations Heritage Line operates in:

  • Vietnam: The issuance of visas and visa-free entries has been suspended. Until further notice, international inbound flights are not allowed to carry passengers to Vietnam (except foreign experts, investors and diplomats). Outbound international flights are offered by selected airlines only. At the moment, the Vietnamese government plans to fully reopen the country for fully vaccinated travelers in June 2022. Please note that this date is subject to change. (last updated 27 October 2021)
  • Cambodia: Cambodia has allowed foreign nationals to enter to country with restrictions depending on visa type and vaccination status. Visa exemptions, e-visas and visa-on-arrival have been suspended. A valid visa must be obtained from a Cambodian embassy or consulate in the visitor’s home country prior to travel. A negative COVID-19 PCR test within 72 hours of departure must be presented in addition to valid proof of Health Insurance (with minimum of $50,000 USD coverage). Travelers are subject to additional screening/testing upon arrival and throughout the quarantine process. (last updated 27 October 2021)
    • Fully vaccinated travelers with business or diplomatic visas must quarantine for 3 days and if not pre-booking the hotel, must show $600 USD on person.
    • Fully vaccinated travelers on tourist vases are required to quarantine for 7 days and if not pre-booking the hotel, must show $1000 USD on person.
    • Unvaccinated or not fully vaccinated travelers must quarantine for 14 days and if not pre-booking the hotel, must show $2000 USD on person.
  • Myanmar: International flights to and from Myanmar are suspended until further notice, and tourist visas are not being issued until further notice.
  • Laos: International borders are closed and all types of visas are not being granted for all nationalities until further notice. International flights are suspended until further notice. Domestic flights are operating.

Please note that travel restrictions are constantly changing. We strongly recommend validating official travel requirements with your embassy or consulate before making travel arrangements.



B. Revised Cruise Schedules

DestinationCruise Schedule
Upper Mekong River [Laos]We plan to launch the first-ever boutique, luxury ship in Laos, Anouvong, with a 3-Night journey scheduled for 04 September 2022 from Luang Prabang to Huay Xai.
Ayeyarwady & Chindwin [Myanmar]Due to COVID-19 as well as the ongoing state of emergency, Heritage Line is pausing cruises in Myanmar. Cruises are set to resume 16 August 2023.
Lower Mekong River [Vietnam & Cambodia]Both Vietnam and Cambodia have closed their borders and placed heavy restrictions on international travel. Lower Mekong vessels The Jahan and Jayavarman are currently scheduled to resume cruising 01 July 2022.

Please note that because this date is subject to the ongoing situation and international travel restrictions, we recommend making a booking from Fall 2022 onwards.
Halong Bay & Lan Ha Bay [Vietnam]In Halong Bay and Lan Ha Bay, all ships are currently scheduled to resume cruising 01 July 2022.

Please note that because this date is subject to the ongoing situation and international travel restrictions, we recommend making a booking from Fall 2022 onwards.


C. Special Covid-19 Booking & Cancellation Policy

Heritage Line is offering during the pandemic special terms for guests to make a booking with ‘peace of mind’. For new bookings, only a small deposit payment is required and any in addition any paid monies will be credited towards a future booking in the worst case (travel will be still affected by Covid-19 at the time of travel). We also have reduced cancellation charges (if any) to minimize the risk that travelers may feel when booking.

For detailed Special COVID-19 Policy, click here.