Covid-19 Updates

Covid-19 Updates

Find here our latest Coronavirus related destination and cruise information.

Updated 04 November 2020

A. Destination Travel Information

Though Southeast Asian countries are faring very well in maintaining the spread of the Coronavirus, governments are still taking a very careful approach in regards to opening borders for international travellers. For most cruise destinations which we operate in, international arrivals are not allowed (except for special cases) and tourist visas are not being issued.

  • Vietnam: The issuance of visas and visa-free entries has been suspended. Until further notice, international inbound flights are not allowed to carry passengers to Vietnam (except foreign experts, investors and diplomats). Outbound international flights are offered by selected airlines only. Domestic travel within the country is permitted and without restrictions.
  • Cambodia: Tourist visas (including visa-free, visa-on-arrival and e-visa) have been suspended. Only diplomatic and business visas are currently being issued. International flights to and from Cambodia are available, but on a limited basis. All arriving foreign nationals must provide a Health Certificate within 72 priors to flight departure and enter a 14-day quarantine upon arrival. They must also provide proof of Health Insurance (with minimum of $50,000 USD coverage) and pay a deposit of $2,000 USD. Fees for Covid-19 testing and 14-day quarantine at a government certified location will be deducted from this amount.
  • Myanmar: International flights to and from Myanmar are suspended until at least 30 November 2020, and tourist visas are not being issued until further notice.
  • Laos: International borders are closed and all types of visas are not being granted for all nationalities until further notice. International flights are suspended until further notice. Domestic flights are operating.

Please note that travel restrictions are constantly changing. We strongly recommend validating official travel requirements with your embassy or consulate before making travel arrangements.

B. Revised Cruise Schedules

DestinationCruise Schedule
Upper Mekong [Laos]The original planned launch of our new cruise destination Upper Mekong in early October 2020 will not be possible. We plan to launch the first-ever boutique, luxury ship in Laos, Anouvong, with a 3-Night journey scheduled for 01 August 2021 from Luang Prabang to Huay Xai.
Ayeyarwady & Chindwin [Myanmar]The destination of Myanmar is taking a hard hit from Covid-19, leaving Heritage Line no choice but to pause cruising until mid-August 2021. The first cruise will be our wonderful 11-Night expedition up the Chindwin River, departing in Mandalay on 19 August 2021.
Lower Mekong [Vietnam & Cambodia]For the most part, both Vietnam and Cambodia have either closed their borders or placed heavy restrictions on international travel. Heritage Line, therefore, has decided to close all departures in 2020 as well as scheduled departures between January and June 2021. Lower Mekong vessels The Jahan and Jayavarman will resume operations on 03 July 2021 and 21 August 2021, respectively (please see our cruise schedules here).
Halong Bay & Lan Ha Bay [Vietnam]In Halong Bay and Lan Ha Bay, no cruises are offered until end of March 2021. We plan to resume operations by 01 April 2021, subject to when borders will re-open for international visitors and what the travel conditions will look like. We will review the situation and release another update later this year.

C. Special Covid-19 Booking & Cancellation Policy

Heritage Line is offering during the pandemic special terms for guests to make a booking with ‘peace of mind’. For new bookings, only a small deposit payments is required and any in addition any paid monies will be credited towards a future booking in the worst case (travel will be still affected by Covid-19 at the time of travel). We also have reduced cancellation charges (if any) to minimize the risk and insecurity even more that travelers may feel currently when wanting to book.

For the detailed Special Covid-19 Policy, click here.

D. Our Covid-19 Offer – Save 20%!

Book your Southeast Asian river cruise now and benefit from 20% on almost every available itinerary! An additional benefit is that your booking can be made with our special Covid-19 booking policy – a risk-free undertaking.

View detailed Covid-19 Promotion.