Important Cruise & Travel Information
VIETNAM: There is currently no COVID vaccine requirements for entering Vietnam. However, Heritage Line requires guests to be fully vaccinated to be allowed boarding on our LOWER MEKONG border crossing cruises UPSTREAM from Vietnam into Cambodia (Saigon – Phnom Penh/Siem Reap) only (see below).
CAMBODIA: A proof* of full vaccination is required to enter Cambodia at river border/port only (upstream from Vietnam into Cambodia). Please bring a valid and official proof of your vacation (vaccination book, vaccine mobile app, vaccination print out). If guests are unable to show proof of vaccination, Heritage Line reserves the right to refuse boarding with no refunds offered.
LAOS: Traveller must provide either proof* of full COVID vaccination status OR PCR test with negative result, taken within 48 hours prior to arrival in Laos
INSURANCE: Travel/medical insurance is required to enter Vietnam, which includes COVID-19 treatment and 10,000 USD minimum coverage. We highly recommend a travel insurance for any destination covering all health and travel related issues.
*Proof: number of injections required subject to the different vaccines.
Health & Safety Onboard
Passenger and crew well-being is our mission when cruising post-COVID-19. Please read more about our on-board and on-shore protocols in our Health & Safety Measures.
Vietnam: You can obtain a Vietnam Visa at the Vietnamese embassy in your home country or apply for a 30-day Vietnam E-visa online (if applicable for your nationality). Both visas are valid for river border crossing into Vietnam (from Cambodia, please indicate the correct port of immigration: Song Tien Landport). The pre-pandemic Visa-waiver program has been re-instated for applicable countries only.
Cambodia: E-visas are NOT acceptable for the waterway border crossing from Vietnam to Cambodia. Heritage Line can arrange Cambodian Visa onboard for all passengers cruising from Vietnam to Cambodia (single entry, 1 month, 40 USD per person).
Laos: Travelers from most countries can apply online for a Laos eVisa, which is valid for entry at Vientiane and Luang Prabang International Airports as well as select land crossings. However, those entering Laos via the Chiang Khong (Thailand)/Huay Xai (Laos) land crossing will need to obtain a Laos visa-on-arrival.
Myanmar – to be updated
For details VISA information please visit our passenger information.
Until further notice cruises in Myanmar are suspended. There are no cruise departures in 2023. We are listing departures currently for 2024 but do not accept bookings until further notice due to the uncertain situation on the ground.